Professional, Confidential Counselling Delivered Online
Find the Support You Need From the Privacy and Comfort of Your Home
Professional Counselling Delivered Remotely
Online counselling provides access to professional mental health support without the need to attend an in-person appointment. Sessions are delivered via secure video conferencing, allowing clients to engage in counselling from a location that feels safe, private, and convenient.
This service offers the same professional standards, structure, and therapeutic approach as face-to-face counselling. The difference is simply how the session is delivered.
A Secure and Accessible Way to Receive Counselling
Online counselling sessions are conducted via Zoom and take place in real time, one-to-one. This format supports continuity of care while offering greater flexibility for clients who prefer or require remote support.
Clients are encouraged to attend sessions from a quiet, private space. Headphones may be used to support confidentiality and personal comfort.
Sessions follow the same clinical process as in-person counselling and are tailored to each client’s needs and goals.
How Online Counselling Sessions Work
Online counselling follows the same professional approach as in-person therapy, with the convenience of attending remotely.
- Sessions are booked by appointment
- A secure Zoom link is provided prior to the session
- Sessions are conducted one-to-one via video
- A private space and stable internet connection are required
If technical issues arise, these can usually be addressed during the session.
Is Online Counselling Right for You?
Online counselling may be a suitable option if you:
- value privacy and discretion
- prefer to attend sessions from home
- have time, mobility, or health constraints
- live outside the local area or travel frequently
If you are unsure whether online counselling is the right option for you, this can be discussed prior to booking.
Answers to Common Questions Regarding Online Counselling
Yes. Online counselling follows the same professional standards and therapeutic approach as face-to-face sessions. The structure, confidentiality, and one-to-one engagement are the same. For many clients, online delivery can be just as effective, depending on individual needs and circumstances.
Yes. Sessions are confidential and conducted in accordance with professional counselling standards. Video sessions are held using secure technology, and clients are encouraged to attend from a private location to maintain confidentiality.
No. Online counselling sessions are not recorded. Sessions take place live and are not saved, stored, or shared, supporting client privacy and confidentiality.
You will need:
- a computer, tablet, or smartphone with a camera and microphone
- a stable internet connection suitable for video calls
- a quiet, private space where you will not be interrupted
- Zoom installed on your device, or the ability to join via your web browser
Headphones are recommended if you would like additional privacy or improved audio quality.
Yes. You can use Zoom’s free version to attend your counselling session. You do not need to create a paid account or purchase any software to participate.
No. Online sessions are conducted via Zoom, which is simple to use. You will receive a secure link before your session and can join with a single click. If you are unfamiliar with Zoom, basic guidance can be provided if needed.
Minor technical issues can usually be resolved during the session. If a connection problem cannot be resolved, alternative arrangements can be discussed to ensure continuity of care.
Yes. You may attend from any location where you feel safe and comfortable, provided it offers privacy and a reliable internet connection. This may be your home or another suitable private setting.
Online counselling can be a good option for many people, particularly those who value privacy, flexibility, or remote access. However, it may not be appropriate in all circumstances. Suitability can be discussed prior to booking to ensure the best possible support.
Online counselling sessions are available by appointment. You are welcome to get in touch to ask questions or to discuss whether online counselling is suitable for your situation before booking.